FAQ & Help

FAQ

How much is your shipping cost and what is the transit time?

Canada: 

ServiceOrder Shipping FeeEstimated Delivery
Standard ShippingUnder $150$102-6 Business days from ship date
Standard ShippingOver $150Free2-6 Business days from ship date
Express ShippingAll orders$201-3 Business days from ship date

 

United States:

ServiceOrder Shipping FeeEstimated Delivery
Standard ShippingUnder $150CAD$204-7 Business days from ship date
Standard ShippingOver $150Free4-7 Business days from ship date
Express ShippingAll ordersCAD$302-5 Business days from ship date

 

Europe and United Kingdom:

ServiceOrder Shipping FeeEstimated Delivery
Express ShippingAll ordersCAD$454-10 Business days from ship date

 

Australia, Asia & Other:

ServiceOrder Shipping FeeEstimated Delivery
Express ShippingAll ordersCAD$504-10 Business days from ship date

 

Note 1: Delivery times are estimations provided by the shipping couriers. Times may vary during certain periods of the year (E.g. Holidays, Black Friday, Cyber Monday, and more).

Note 2: We ship all over the world, but if you have any questions, please contact us at info@laknowltonco.com

What is your return policy?

A return must be made within 14 days of the invoice date.

We do not take responsibility for charges related to returns for size issues.
Returns to the brewer location will be accepted if the merchandise is in the same state of shipment. For all other issues contact the brewery via email.

If your return is mailed back outside the return period and the above conditions are not met, Knowlton Co. reserves the right to refuse the return. Processing the return will be made at our discretion, in which case your item may be donated to a local organization or discarded without refund.

Note: Initial shipping fees are non refundable

In what currency are prices displayed?

Knowlton Co. is a Quebec-based company, so our website is in Canadian Dollars.

What form of payments do you accept?

We accept major credit cards and Debit Cards – Visa®, MasterCard®, American Express®, Discover®, Diner’s Club, JCB

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